From 01/04/2022 to 31/10/2022, Action to the Community Development Institute (ACDC) has been and will be implementing Sign Language Interpreting Service for persons with hearing disabilities when they take medical examination and treatment at medical facilities.
Sign Language Interpreting Service (SL) in hospitals were established with the goal of enhancing the access to information of persons with hearing disabilities when visiting medical facilities and promoting the quality assurance of health care services for persons with disabilities in medical facilities. The two forms of translation used are live and video calls via online platforms. Persons with disabilities who go to the clinic or medical facilities that need SL interpreters for patients can contact to make an appointment with interpreters in the Northern and Southern regions.
The process for using this service includes the following specific steps:
Step 1: Persons with hearing impairment/Medical facilities who need SL translation service can contact via the hotline number
The Northern region (can contact one of the following 2 units) - including the northern provinces to Da Nang:
1. Hanoi Association of Sign Language Interpreters (HASLI)
Hotline/Zalo: 098 2099 106
Facebook: hasli2015
Email: hasili.phiendichkyhieu@gmail.com
2. Co., Ltd. to support and connect the Deaf and the community (SCDeaf)
Hotline/Zalo: 039 8549 185
Facebook: scDeaf.vn
Email: scdeaf.vn@gmail.com
The Southern region - from Quang Nam to the southern provinces:
3. Nang Moi- Learning Sign Language Company
Hotline/Zalo: 0377 553 787/ 0869 135 451
Facebook: companynangmoihotroSL / NangMoiSLI
Email: ctynangmoi.hotroSL@gmail.com
Step 2: The translation team will arrange personnel to provide services
Step 3: Interpreter conducts translation for persons with hearing disabilities during medical examination and treatment at medical facilities
Step 4: Giving feedback
Link: https://forms.gle/SWFENRE4HcRM2WTz5
Survey link: https://forms.gle/f9wDt3PJSXPEmuFM6
Step5: The program will send the information about persons with hearing disabilities who have visited the medical facilities to the Social Work department of health establishments.
The translation fee will be calculated based on the number of hours of medical examination and treatment of Persons with hearing disabilities at the medical facility according to the following fee schedule:
Unit | Original unit price/hour | Unit price | |||
Supported by the project | Supported by the interpreters | Persons with hearing disabilities self-expenses | |||
Online/offline translation | Hour |
250.000đ |
800,000/shift (equivalent to 80% of translation fee in 4 hours) |
200,000 VND/shift (equivalent to 20% of the translation fee in 4 hours) |
In case the translation time is more than 5 hours, the patients will pay the translation fee for the time difference. |
Note:
Price list of Sign Language Interpreting Service for persons with hearing disabilities in hospitals
The service is a part of the Interpreting Support Service for persons with hearing and speaking disabilities of the project "Enhancing access to information for persons with disability and disability association, organizations" funded by CBM. This solution is expected to solve the difficulties that persons with hearing and speaking disabilities encountered during medical examination and treatment at medical facilities across the country.
Translator: Hoang Duc